Privacy Policy
Last updated: June 27, 2025
1. Information We Collect
We are committed to data minimization and only collect information that is strictly required to provide our services. This includes information you provide to us, such as your name and email address, and information required for billing. We also collect information automatically, such as your IP address and usage data for security and service improvement.
2. How We Use Your Information
We use your information to provide and improve our services, to communicate with you, and to comply with legal obligations.
3. How We Share Your Information
We do not sell or share your personal data with third parties for their marketing purposes. We may share your information with essential third-party service providers, such as payment processors (Stripe) and cloud infrastructure providers (Supabase), who help us operate our services. These providers are bound by strict data protection agreements.
4. Data Security
We take comprehensive measures to protect your information. All data is encrypted when it’s being sent across the internet (in transit) using TLS. We also encrypt personally identifiable data, such as your connected inbox email addresses and their content, when it’s stored on our servers (at rest).
Email Account Connection
When you connect your email account to our service, we use secure OAuth2 authorization. This process is designed to protect your credentials and privacy:
- You sign in directly with your email provider (e.g., Google, Microsoft). We never see or store your password.
- We only request the minimum permissions (scopes) needed to provide our services, such as reading emails and sending replies on your behalf.
- You can revoke our access at any time from your email provider’s security settings page.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also have other rights under applicable data protection laws.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@replyflow.com.